Planning & Engineering Manager

The TNT Euro Hub located at Liège Airport is one of the main TNT sorting centres in Europe and since the recent acquisition of TNT by FedEx, also part of the FedEx worldwide network. Liège is a significant operation for the FedEx group complementing the FedEx hubs at Paris Charles-de-Gaulle and Cologne. All three are integral parts of FedEx Express’ growing network across the region. Liege is a great location with a great workforce and a valuable addition to the FedEx network

Mission :

Reporting into the Managing Director Planning and Engineering, leads & manages a local and/or remote team with responsibility for planning and engineering for an assigned site/region.

Includes identification, and/or evaluation & implementation of diverse opportunities to expand services/coverage (new site openings/development, realizing opportunities from flight changes etc), and/or development of opportunities/solutions to achieve significant productivity/ performance improvements (process re-engineering, best practices, cross border synergies etc).

Involves gaining commitment to solutions, leading/ supporting key projects that involve cross functional Teams, ensuring solutions deliver the optimum business results whilst complying with regulatory & safety requirements

  • Provides leadership & direction to a team to the achievement of the required results.
  • Uses effective processes & tools as a framework for achieving optimum people performance. Secures appropriate resources to enable the Team to consistently deliver creative, realistic & legal solutions/services that support the evolving business needs.
  • Contributes to the identification and development of regional strategic & tactical plans that are aligned with divisional/corporate strategies, facilitating or leading the process as required. Includes using appropriate methods to challenge business thinking, leverage creativity in order to generate and develop innovative & realistic proposals. Uses the process to focus on potential opportunities and/or to tackle and resolve challenges.
  • Leads cross functional teams relating to profit initiatives and Regional Business Case development to assure that high level initiatives are supported by appropriate engineering rationale. Participates in external organizations/committees in order to influence current & future legislation that impacts TNT/FedEx (customs, transportation, environment etc).
  • Aligns to develop concepts, tactics & plans relating to business expansions which includes developing & promoting recommendations regarding key determinants.
  • Leads/participates in key initiatives to evaluate service gaps/new products. Includes leading key parts of projects (analysis & evaluation of business/market factors, identification & development of engineering solutions, working practices, operating plans etc).
  • Initiates and/or leads projects to improve capabilities by re-engineering key parts of the operation (re-location of specific functions, process re-engineering including outsourcing, maximizing sort capacity etc). Includes using appropriate methods & tools to develop & secure approval for innovative, robust & cost effective solutions that meet the immediate & longer-term business goals.
  • Manages the implementation of relevant parts of the approved solution within agreed parameters & in compliance with all relevant regulatory & legislative requirements.
  • Challenges include maintaining service levels throughout the project lifecycle, best use of existing leases and/or equipment, costs & time involved, loss of synergies etc.
  • Maintains accurate & realistic plans that ensure the operation is effectively prepared to accommodate changes relating to volumes, business expansions, new services, regulatory requirements, technology etc.
  • Ensures the development of realistic forecasts (e.g. Volumes, GSE, forklifts, crew vans, resources, sort equipment, headcount etc), including appropriate costing, based on effective analysis & evaluation of multiple factors. Secures commitment to potential changes to the plan & ensures the incorporation of approved factors.
  • Evaluates ongoing changes (new flights, cut off times, Corporate or EU business changes/projects etc), or externally (new service offering from a competitor, new technology or regulatory change etc) that impact the operation. Involves relevant areas to ensure a realistic analysis & evaluation of gaps/opportunities & development of appropriate business recommendations.
  • Supports the MD/VP Team by leading the development of robust solutions to ad-hoc problems, which can be high focus/high impact for the region. Includes chairing cross-functional groups and task-forces and co-ordination of corrective actions, facilitating cross-department agreement through the evaluation of objective criteria.
  • Participates in defined change initiatives in order to develop the most effective & efficient solution for the business. Ensures effective evaluation of the change criteria & identification & exploration of potential solutions
  • Manages departmental & project budgets ensuring all costs are reviewed & controlled within defined parameters. Focuses on providing commercially sound business advice relating to all operational capital expenditure & realization of revenue opportunities.
  • Leads the development of robust & effective operational methods and practices conducting regular and systematic audits to identify compliance issues & further improvement opportunities. Ensures compliance with required standards.
  • Develops & maintains an expert knowledge of the TNT/FedEx business (strategies, divisional goals, operations, processes, System Form etc) together with knowledge of the business environment (competitor service and capabilities, economic, regulatory etc) and engineering concepts, methodologies & tools.
  • Acts as a subject matter expert for the business working with external bodies (industry, political or regulatory etc) to influence decisions. Provides advice & support for cross-functional projects including interpretation of business rules & overall business capabilities. Benchmarks with peers & ensures the team provide similar support relating to their own responsibility area.

Profile :

  • University degree or Professional qualification in Business/Economics/Statistics or relevant quantitative discipline
  • In depth knowledge of engineering methodologies, practices & tools including experience of using these to deliver significant efficiencies in a complex operational environment
  • Excellent process orientation with experience of engineering processes & developing & implementing simplifications & enhancements
  • Good understanding of the macro business environment eg competitor, economic, regulatory, together with an excellent understanding how a large business operates eg development of strategies & tactics, decision making processes, inter-dependencies etc
  • Conceptual/innovative thinker with the ability to determine new solutions to complex challenges
  • Excellent judgement & reasoning skills with substantial experience of interpreting complex financial & business related proposals/ requirements
  • Excellent planning & organizational skills with substantial experience of leading/managing complex/cross functional processes/projects
  • Excellent process orientation with experience of engineering processes & developing & implementing simplifications & enhancements
  • Good understanding of business IT software/systems capabilities
  • Excellent analytical skills with experience of evaluating complex qualitative & quantitative analysis & drawing valid conclusions
  • Excellent problem solving skills with experience of developing & implementing business focused solutions to complex /high impact business situations
  • Excellent presentation skills with experience of preparing, presenting & justifying business cases to Senior Management level audiences
  • Good interpersonal skills with the ability to effectively interacting with different levels of Management/Professionals
  • Excellent persuasion & influencing skills with experience of gaining commitment to significant change initiatives
  • Excellent written & verbal communication skills in French/English
  • Good leadership skills

  • Good cultural awareness with an understanding of how this impacts business practices & interactions
  • Excellent commercial judgement with experience of evaluating the broader business impact of projects and plans
  • Excellent understanding of financial concepts/tools
  • Excellent understanding of performance measurement principles & tools including definition of KPI
  • Good PC skills

Offer :

  • Manager level position ISG19 in LGG HUB- Full time – Permanent contract – Flexible working hours
  • A challenging position in an international and dynamic working environment with international development /career opportunities
  • Autonomous position with responsibilities