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German speaking customer service representative

Employeur
Page Personnel Belgium
Lieu
Zaventem, Flemish Brabant
Salaire
€2000 - €2900 per month
Date de clôture
27 févr. 2019

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Fonction
Achat / Vente, Service clientèle
Secteur
Sciences - Recherche / Développement, Pharmacie
Type de contrat
CDI
Temps de travail
Temps plein
Niveau d'expérience
0 à 2 ans d'expérience

Détails de l'offre

As a German speaking Customer Service Representative you will be responsible for the administrative and commercial support of an international client portfolio.

Client Details

Our client is an important international company active in the Healthcare industry, located in Zaventem.

Description

As a German speaking Customer Service Representative, you will be responsible for:

  • being the interface between the company and the customer base (distributors market and direct customers).
  • ensuring customer contact via phone/mail and deliver the highest level of customer service.
  • manage all incoming orders, send order confirmations and ensure expedition.
  • follow up and optimise the delivery of goods.
  • ensure compliance with all commercial agreements and customer's requirements in the order logistics and invoicing.
  • follow up on all customer requests and questions and proactively keep your clients updated.
  • perform administrative tasks such as organisation of returns, credit notes, etc.
  • in cooperation with other departments, take all necessary actions to resolve customer claims and issues.

Profile

Minimum requirements for the German speaking Customer Service Representative:

  • very good level of German, Dutch and English OR German, French and English
  • graduate degree or equal by relevant experience
  • a first experience in a customer oriented position in an international environment
  • knowledge of SAP is a big plus, good knowledge of Ms Office
  • excellent communication skills
  • strong ability to understand customer and sales needs along with a sense of urgency
  • ability to show great organisation and problem solving skills
  • a flexible attitude
  • a positive, friendly personality and great team spirit

Job Offer

For this position, you will get the chance to work in one of the most challenging departments and contribute to the international success of the company.

You will join a great team in Zaventem and receive a nice salary package with fringe benefits.

Entreprise

At the heart of our business are the thousands of people’s lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world.  We’re proud to set the standard in the recruitment profession – our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

As an employer looking to hire, or a candidate looking for an opportunity, Page Personnel offers you a team of specialist consultants who know your sector inside out and can meet your goals within tight timelines.

We specialise in the following disciplines: Accounting & Finance - Banking & Financial Services - Human Resources – Insurance - Procurement & Supply Chain - Sales Administration - Sales & Marketing - Secretarial & Business Support

Together with Michael Page, Page Executive and Page Outsourcing, Page Personnel is part of PageGroup. We’re confident our expertise and time-sensitive solutions will help you meet your recruitment or job search goals. Get in touch to find out more.

Nous trouver
Website
Téléphone
+32 2 290 97 26
Lieu
Marsveldplein (Bastion Tower) 5
Brussels
1050
BE

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