IT Support Specialist (m/f)

Recruteur
Région
WAVRE
Publication
lundi 13 mars 2017
Date limite
jeudi 13 avril 2017
Réf
82DF2UNQ-BE
Contact
Unique Wavre Technicum
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
Temporaire
Temps de travail
Mi-temps

Unique Office is the undisputed expert in the selection, recruitment and provision of specialized employees in secretarial, communication & marketing, management support, IT and commercial, internal and external functions.

Job Description
As IT support specialist, you intervene as first and second level support under the supervision of the IT manager and the coordinator.
In this perspective, you provide global help to our worldwide subsidiaries.
Your main tasks include :

  • Answer the phone, solve or log the various issues and requests coming trough both the mail
    system and the phone.
  • Ensure the daily check up as well as the follow up of tickets and pending issues in the IT
    management system.
  • Monitor the state of the infrastructure and take the appropriate action if necessary.
  • Ensure the deployment of new hardware as well as the follow up of the existing assets.
  • Write or verify both front and back office IT procedures to keep them up to date

    Job Requirements
  • You have an IT oriented degree or equivalent training.
  • You have at least 2 years of experience in a similar function and are interested in IT
    infrastructures.
  • You have good basic IT knowledge: hardware, networking, telecom, windows, active directory.
  • You have a good knowledge of English, both written and spoken.
  • You have a problem solving mind .
  • You are client oriented and have a great sense of service.
  • You are organized and rigorous.
  • You have good organizational skills and the ability to take initiative.
  • You can be autonomous while working in a small team.
  • You have impeccable written and spoken communication skills.
  • You have good relationship skills and can adapt to your interlocutor.

    Salary and Benefits
    Our client offers you an attractive salary package ( meal vouchers, insurances...)
    A long term contract.