Customer Service Assistant FR/NL
For an international company in the area of Louvain-la-Neuve, we are looking for a CUSTOMER SERVICE ASSISTANT FR/NLDescription de la fonction
You are the day to day contact with customers, sales agents, transporters & factories spread over the Europe in order to reply to customer inquiries in the shortest timing.
It means (e.a.):
• Receptionning and analyzing products requests from customers
• Encoding the data into the Customer Master Data.
• Choosing the sourcing ;
• Chartering a truck ;
• Fixing specific problems in order to be able to answer in time to the customers.
You ensure back-up of your colleagues when needed.Exigence pour la fonction
* Min. Bachelor in executive assistant, languages,…or Translator, others.
* Dutch/French, with a good level in English
* Experience in sales, customer, logistics or supply chain area is an asset.
* You demonstrate an excellent communication with outside interlocutors (customers and suppliers) and are customer-oriented;
* You like autonomy and are also teamplayer;
* With good analytical skills, people can rely on your organization and sense of priority.
* Flexible and proactive, you are able to take initiatives and you are resistant to stress.
* Able to work in an industrial / technical environment
* SAP is requiredConditions de travail