Uniqlo Store Manager Candidate Program
What is the UMC Program?
Are you somebody who enjoys working in a fast-paced, people oriented, team centric environment? Do you enjoy a lot of responsibility and thrive when under pressure to solve a problem and deliver results? Are you ambitious and goal oriented, and able to adapt to changing situations easily?
If this sounds like you, then the Uniqlo Store Manager Candidate (UMC) Program is likely to be a good fit.
The UMC program is a year-long intensive retail master class, designed to equip you with the skills to qualify as a Store Manager on successful completion of the program. You will be learning the Japanese standard of customer service, cleaning and professional organization. As a team player, you will be working alongside your team during morning and evening shifts, on weekends but also through holiday periods. We believe that to be an effective Store Manager, you have to start with the basics, and earn the confidence of the teams you will later go on to manage. It is not for those afraid of challenges; it is a rigorous introduction to life on the shop-floor.
So, what is your return on investment?
As a high caliber store manager, you will become a key player in Uniqlo’s European expansion; responsible for a multi-million pound/euros business unit and managing and developing a large team of people. You will also be building strong relationships with our headquarters, the “Store Support Center”, giving feedback on local marketing, merchandising, HR and E-Commerce activities.
Your training needs will also be taken care of by our Fast Retailing Management and Innovation Centre, with regular classroom training to top up your knowledge and leadership skills.
What do we expect from you?
For the first three months you will work as a customer advisor, learning to deliver excellent customer service, and understand the basic principles at the center of Uniqlo’s mission and vision in store operations.
During the following three months, you will gradually take on more managerial tasks (for example staff schedules, training plans, stock ordering, shop-floor management). Once you have mastered this, the final 6 months will see you work as an Assistant Manager, where you will be simulating the role of a store manager. However, progression within Uniqlo isn’t automatic but always based on your performances and merit.
Becoming a Uniqlo Store Manager in one year is a very ambitious goal that not all of the graduates achieve; many complete the program after 18 months, and we offer extra support to these candidates.
If you think you have the endurance and potential, do not hesitate and join us! Opportunities are limitless: our UMCs in the past have gone on to open stores in new markets, manage our London and Paris Flagship stores, and have been accepted onto internal global leadership programs.
Uniqlo is a growing company, and therefore we are looking for people with a start-up mindset, a hands-on approach, and a strong passion for retail. Some other key qualities are:
- Excellent communication
- Cultural intelligence
- A winner mentality
What Uniqlo can offer you:
- Competitive retail management training
- Lots of responsibility early in your career
- Contribute to a growing business
- Opportunity to work in new markets