German-Speaking Customer support employee

Région
Heverlee, Flemish Brabant
Salaire
€251 - €2500 per annum + Car
Publication
mercredi 14 juin 2017
Date limite
vendredi 14 juillet 2017
Réf
554656/001
Contact
Anthony Van Eeckhout
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
Fixe
Temps de travail
Temps plein

For our client in Heverlee, I am looking for a German Speaking Customer Support officer to support the growth of the company.

Client Details

Our client is a Belgian based company and world leader in innovative automation project for the maritime sector.

Description

As German Speaking Customer Support officer you will have following responsibilities:

  • You will be part of a team responsible for the technical support of the international customers.
  • You will be responsible for the accurate administrative follow-up of customer inquiries.
  • You will interact with terminal operators and maintenance personnel and technicians worldwide.
  • You are the first point of contact for customers in case of a defect, outage or problem.
  • You will resolve inquiries within the agreed timings and escalate further where needed.

Profile

As German Speaking Customer Support officer you have following profile:

  • Excellent knowledge in German.
  • Good communication skills with a customer oriented approach.
  • You enjoy working in a team.
  • Strong affinity in ICT/Technical Support
  • You know how to prioritise, are well-organised and a good planner.

Job Offer

You will be offered a position in an international, dynamic company with a competitive salary package with fringe benefits, a car etc...