Customer Service Assistant FR/ENGL/GER

Région
Louvain-La-Neuve
Salaire
Temporary period for a long term!
Publication
jeudi 15 juin 2017
Date limite
samedi 15 juillet 2017
Réf
LOU061510677362
Niveau d'expérience
0 à 2 ans d'expérience
Type de contrat
Intérim
Temps de travail
Temps plein
Description de l’entreprise

For our customer, an international company in Louvain-la-Neuve, we are urgently looking for a CUSTOMER SERVICE ASSISTANT FR/ENGL/GER

Description de la fonction

You are a member of Customer Services department which is integral part of Supply Chain organization.

The main role is to be customer contact in the matter of requests and deliveries and contact for the company's plant services/plant logistics spread over the Europe.

Exigence pour la fonction

• You are entitled of a superior school degree and have an experience of at least 2 years.

• You have the following language skills:
- English: excellent level

- German: excellent level (minimum european level B2)
- Another foreign language is an advantage (Italian, Spanish), but not must


• You have a good knowledge and understanding of customer specifics

• You demonstrate firmness and diplomacy in your contacts with outside interlocutors (customers and suppliers) in order to ensure on time deliveries and paramount customers’ service.

• You have a good communication and negotiation skills.

• You have a good analytic skills, reliability, carefulness, sense of responsibility.

• You have a strong sense of priorities; you are efficient, dynamic, and a true team player. You communicate efficiently with the whole organization.

• You have a good knowledge of MS Office (Excel, Word – Windows 7) is required, E-mail, Internet.

• You are ready to travel for short periods withinEuropeto meet customer(s), plant Logistics, warehouses and subcontractors. Expected time spent by travelling would be 10%

 

• You have a strong sense of priorities: you are efficient, dynamic and true team player. You communicate efficiently within the whole organization

  

Conditions de travail

Temporary period for a long term!