German Speaking Customer Service Expert
- You want more variation in your function?
- Less phone calls ?
- You speak fluently German with a good level of English?
- A more qualitative approach to a conventional Customer Care position?
- On top of that, you want to be part of a dynamic startup?
This job actually exists and it is a click away.
Informations sur l'entreprise
Our client created an online platform gathering information from a variety of actors.
It is a fast growing startup, within only two years, they plan to double their effective in order to provide their client with the support they need. No need to mention that internal evolution will be numerous.
Your role as Customer Support Expert will be very diverse:
- You will answer your client inquiries via phone, web conference or visit the client directly with the Account Manager
- You will answer your clients via live chat
- You will support the development of the company via translation work
- You will report client inquiries internally, this can be related to technical issues or lay out ideas for product development
Profil du candidat
The ideal Customer Support Expert will:
- Have at least a high school degree, a bachelor will be a plus
- Be fluent in German with a good level of English is a must. French and/or Dutch a plus.
- Be customer minded, be patient and be strong enough when faced with a difficult situation
Conditions et Avantages
As a Customer Support Expert you will receive:
- An attractive salary and a full package including meal vouchers, hospitalisation and insurance
- Possibilities to evolve internally as this start up has strong projects of developments
- A startup environment: gaming room and after work gatherings organised weekly