Process Improvement Manager Immunotherapeutics

mardi 4 juillet 2017
Date limite
vendredi 4 août 2017
Andreea Ardelean
Niveau d'expérience
0 à 2 ans d'expérience
Type de contrat
Temps de travail
Temps plein
eXPErt services for eXPErt professionals.
That's XPE. For one of our clients we are looking for: Process Improvement Manager Immunotherapeutics Organisation description:

The Process Improvement Manager initiates, drives, coordinates and supports process improvements for the Immunotherapeutics Clinical Project Delivery & Operations team (Global Study Management team) enabling the successful accomplishment of business objectives.

Job description:

 Set up, implement and provide day-to-day management of the process improvement program for the ITx Clinical Project Delivery and Operations team (Global Study Management team)

o Maintain overview of all process improvement activities/inititiatives within (and impacting) ITx clinical related activities

o Ensure that all initiatives fit with the department strategy

o Ensure that all initiatives are aligned and that connections between them are adequately managed; ensure effective sharing of knowledge and progress

o Ensure effective rollout and implementation of initiatives o Provide relevant training and communication to members of the clinical operations team of process improvement initiatives where relevant and provide coaching depending on expertise

o Ensure adequate use of ITx resources in initiatives lead by other departments. Ensure objectives to deliver for the ITx business are clear to them and FU regularly progress o Interface with with other process improvement teams, give visibility to ITx initiatives and share know-how, key experience, and learnings

 Ensure a standard of excellence in management of initiatives

o Provide expert advice, support and OE (Operational Excellence) tools/methodologies for initiatives

o Ensure delivery of benefits from initiatives as defined in project initiation forms (PIF)

 Lead, support or facilitate specific ITx clinical process improvement initiatives that have a global impact and will deliver significant benefits across the department

o Ensure delivery of benefits versus plan

 Deploy OE mindset in the Clin Ops team

o Communicate effectively on the process improvement program

o Develop and enhance a culture to do things simpler, smarter, quicker and in a robust, reproducible way

o Network with other OE champions / experts to exchange learning and good practices

o Lead the identification and assessment of best practices and oversee the implementation of these into ITx processes

o Analyse and improve key interfaces processes between ITx and its business partners


Education: Scientific degree


 Good knowledge and understanding of the Global Study Management roles and activities

 Good knowledge of Clinical Development business, procedures and requirements to successfully deliver clinical studies

 Excellent knowledge of written & spoken English, knowledge of French is an asset

 Good communication and adaptability skills

 Good project management skills

 Result oriented, naturally driven by customer & performance benchmarking and metrics

 Quality mindset, critical sense, attention to details  Manages change positively, and sees change as an opportunity to improve processes & tools

 Able to positively communicate more effective ways of working

 Curiosity

 Team spirit

 Well organized

 Independent worker

 Quick learner

 Stress resilient

 Motivated and dynamic personality

 Proactive

 Enterprise thinking

  • Open end contract on XPE payroll;
  • Highly professional working environment.

XPE Personnel Services NV/SA: Flanders: VG15/BU, Brussels: B-AA5.031, Wallonia: W.RS.002/W.INT.002
XPE Group NV/SA : Flanders: VG1834/B, Brussels: B-AA11.007, Wallonia: W.RS.713