German-Hungarian/Dutch speaking Customer Service Officer

Région
Flemish Brabant, Zaventem
Salaire
€2000 - €2500 per annum
Publication
lundi 10 juillet 2017
Date limite
mercredi 9 août 2017
Réf
553331/001
Contact
Pauline Swolfs
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
Fixe
Temps de travail
Temps plein

You will be the main point of contact between clients and internal departments. You will serve the German market and act as a back up for the Hungarian or Benelux market.

Client Details

Our client is a multinational manufacturer and distributor of medical devices, based in Flemish Brabant.

Description

For the Customer Care Representative you will be responsible for the Hungarian market. You responsibilities are:

Responsible for Hungarian & German/Dutch speaking customers (handling all incoming orders, order logistics & invoicing, handle customer claims & issues,...)Back-up & team roles (Customer Information files, training for new team members, support,...)Cross-functional roles (cross-functional improvement initiatives, support Audit requirements,...)Quality & compliance (Follow up all standard operating procedures, reporting, KPI,...)

Profile

For this position, we are looking for someone with following requirements:

Min. 2 years in a customer facing role in an international environmentExcellent communication skillsTeam player, customer oriented, flexible, structuredYour is German and you're fluent in Hungarian/Dutch and EnglishExperience in the medical sector is a plusSAP knowledge is a plus

Job Offer

Our client offers an attractive salary package within an international dynamic environment. After an interim period of 6 months, you will receive a fixed contract.