German-Hungarian/Dutch speaking Customer Service Officer
You will be the main point of contact between clients and internal departments. You will serve the German market and act as a back up for the Hungarian or Benelux market.
Our client is a multinational manufacturer and distributor of medical devices, based in Flemish Brabant.
DescriptionFor the Customer Care Representative you will be responsible for the Hungarian market. You responsibilities are:Responsible for Hungarian & German/Dutch speaking customers (handling all incoming orders, order logistics & invoicing, handle customer claims & issues,...)Back-up & team roles (Customer Information files, training for new team members, support,...)Cross-functional roles (cross-functional improvement initiatives, support Audit requirements,...)Quality & compliance (Follow up all standard operating procedures, reporting, KPI,...)
ProfileFor this position, we are looking for someone with following requirements:Min. 2 years in a customer facing role in an international environmentExcellent communication skillsTeam player, customer oriented, flexible, structuredYour is German and you're fluent in Hungarian/Dutch and EnglishExperience in the medical sector is a plusSAP knowledge is a plus
Our client offers an attractive salary package within an international dynamic environment. After an interim period of 6 months, you will receive a fixed contract.