Customer Service Representative (NL-EN-FR)

Flemish Brabant, Diegem
€3000 - €3300 per annum
mardi 25 juillet 2017
Date limite
vendredi 25 août 2017
Pauline Swolfs
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
Temps de travail
Temps plein

You will be the main point of contact between your client and the Sales department.

Client Details

Our client is a multinational leader in developing and distributing medical devices and pharmaceutical products.


As a customer Service Representative you will be responsible for following tasks:

To handle all customer enquiries by phone, email or via Sales Representatives in a professional wayAct as a professional and reliable first contact at all times in order to guarantee maximum customer satisfaction & loyaltyProvide a dedicated follow-up of order handling issues in a consistent and timely matterAssure high-quality customer solutions and communication for back-order situations and any order or delivery related activityFollow up from A-Z of orders for internal and external clientsHandle Correct & professional reporting on Customer care actions, issues & activities


For the position of Customer Service Officer we are looking for the following profile:

Minimum experience in Customer Service and/or Sales Support of 2 yearsSAP Knowledge is a plusExperienced with complaint handling process on an operational levelTrilingual: Dutch, French and EnglishAble to work in a changing environmentpro-active, customer oriented and taking up responsibilityTeam player

Job Offer

Our client offers an attractive salary package with a wide training program within an international environment.

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