Customer Service Representative (NL-EN-FR)

Région
Flemish Brabant, Diegem
Salaire
€3000 - €3300 per annum
Publication
mardi 25 juillet 2017
Date limite
vendredi 25 août 2017
Réf
552496/001
Contact
Pauline Swolfs
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
Fixe
Temps de travail
Temps plein

You will be the main point of contact between your client and the Sales department.

Client Details

Our client is a multinational leader in developing and distributing medical devices and pharmaceutical products.

Description

As a customer Service Representative you will be responsible for following tasks:

To handle all customer enquiries by phone, email or via Sales Representatives in a professional wayAct as a professional and reliable first contact at all times in order to guarantee maximum customer satisfaction & loyaltyProvide a dedicated follow-up of order handling issues in a consistent and timely matterAssure high-quality customer solutions and communication for back-order situations and any order or delivery related activityFollow up from A-Z of orders for internal and external clientsHandle Correct & professional reporting on Customer care actions, issues & activities

Profile

For the position of Customer Service Officer we are looking for the following profile:

Minimum experience in Customer Service and/or Sales Support of 2 yearsSAP Knowledge is a plusExperienced with complaint handling process on an operational levelTrilingual: Dutch, French and EnglishAble to work in a changing environmentpro-active, customer oriented and taking up responsibilityTeam player

Job Offer

Our client offers an attractive salary package with a wide training program within an international environment.