IT Support Agent te Harelbeke (m/v)

5 jours restants

jeudi 28 septembre 2017
Date limite
samedi 28 octobre 2017
Unique Waregem Office
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
Temps de travail
Temps plein

You are a member of the global IT service team of 5 colleagues who contribute actively to the continuous improvement of our internal IT tools & services at the most optimal cost and effort.

  • Your task is to maintain and upgrade infrastructure : desktops, laptops, telecom & video conference systems, printing devices & the related software. You offer support & train the users. You define ways how to prevent repetitive problems or questions.
    • You pro-actively monitor the health, speed, consistency and security of the different systems & databases.
  • You perform administrative duties according to the internal policies such as hour registration, work reporting, purchases, ...
  • With your personal knowledge and competences you assist other team members.

Job Requirements

  • You are a service driven bachelor in IT. A first professional experience is a strong asset, but your eagerness to learn has an equal value to us.
  • You need a sound knowledge of Security, Active directory, Office365 & Backup. In order to help with the maintenance of our IT-infrastructure you need knowledge of Networking, Windows Server & Virtualization.
  • You have good interpersonal skills. You can actively communicate with demanding users to define their needs, to understand their questions, to create consensus on timing, approach & solution.
  • You are a real team player. This includes an honest & open communication, flexibility, helping colleagues & discretion.
  • You can organize your work independently.
  • You can assist users abroad in English.

Salary and Benefits

  • Fulltime
  • Contract: Longterm period (fix)
  • Headcarter Belgium: Harelbeke