Digital Project Manager

Région
Brussels
Salaire
€34800 - €40400 per annum
Publication
lundi 2 octobre 2017
Date limite
jeudi 2 novembre 2017
Réf
556515/001
Contact
Alexia Zissis
Niveau d'expérience
5 à 10 ans d'expérience
Type de contrat
Fixe
Temps de travail
Temps plein

We are looking for a Digital Project Manager for a leader in B2B services to reinforce their team based in Brussels.

Client Details

Our client is a global leader in B2B services, present in 80 countries with more than 400,000 employees. They offer On-site, benefits and rewards services for employees to any type of companies.
You will work specifically for the Benefits and Rewards division which offers meal pass, gift pass and so on. They are looking for a Digital Project Manager to help the team to develop and implement their web-based solution at an international level.

Description

As a Digital Project Manager you will :

Manage and follow-up of clients

For new programs' implementation or new programs' requirements - Roll-out phase of the program (30% of the time)

  • Establish and follow up, in close collaboration with other teams (International Sales Development, Catalog, IT, Customer care) and stakeholders, the roll-out plan for the customer in order to establish timing commitments.
  • Translate the customer's requirements into clear briefing for other teams (IT, catalog, customer care) and stakeholders.
  • Implement the elements needed to build the program and ensure the deliverables from other teams (IT, catalog, customer care) and stakeholders.
  • For existing programs - Management phase of the program (70% of the time)

  • Be the privileged interlocutor for the customers
  • Implement the commitment of the contract, manage daily operations, support the pro-gram clients' administrators and monitor the program to ensure its success
  • Prepare the Business Review in collaboration with management
  • Profile

    In order to be their new Digital Project Manager, you need to :

  • Have 5 years of relevant experience in customer relationship management, account management, project management
  • Have a Master in Management or Digital
  • Have strong compute skills with a strong affection to new technologies
  • Have knowledge of SEO/SEA, CSS - being able to tailor an online platform
  • Perfect level of Dutch, fluent in French
  • Have strong interpersonal and communication skills in order to influence cross-functional teams
  • Respect deadlines
  • Be result driven while staying a team player
  • Job Offer

    • You will join an innovative and dynamic team in a « start up » spirit.
    • You will have a varied function with evolution perspectives
    • Package : 2900 gross + extralegal advantages - no car