We are looking for a Digital Project Manager for a leader in B2B services to reinforce their team based in Brussels.
Our client is a global leader in B2B services, present in 80 countries with more than 400,000 employees. They offer On-site, benefits and rewards services for employees to any type of companies.
You will work specifically for the Benefits and Rewards division which offers meal pass, gift pass and so on. They are looking for a Digital Project Manager to help the team to develop and implement their web-based solution at an international level.
As a Digital Project Manager you will :
Manage and follow-up of clients
For new programs' implementation or new programs' requirements - Roll-out phase of the program (30% of the time)Establish and follow up, in close collaboration with other teams (International Sales Development, Catalog, IT, Customer care) and stakeholders, the roll-out plan for the customer in order to establish timing commitments.
Translate the customer's requirements into clear briefing for other teams (IT, catalog, customer care) and stakeholders.Implement the elements needed to build the program and ensure the deliverables from other teams (IT, catalog, customer care) and stakeholders.
For existing programs - Management phase of the program (70% of the time)Be the privileged interlocutor for the customers
Implement the commitment of the contract, manage daily operations, support the pro-gram clients' administrators and monitor the program to ensure its successPrepare the Business Review in collaboration with management
In order to be their new Digital Project Manager, you need to :Have 5 years of relevant experience in customer relationship management, account management, project management
Have a Master in Management or DigitalHave strong compute skills with a strong affection to new technologiesHave knowledge of SEO/SEA, CSS - being able to tailor an online platformPerfect level of Dutch, fluent in FrenchHave strong interpersonal and communication skills in order to influence cross-functional teamsRespect deadlinesBe result driven while staying a team player
- You will join an innovative and dynamic team in a « start up » spirit.
- You will have a varied function with evolution perspectives
- Package : 2900 gross + extralegal advantages - no car