Customer Service Representative with SAP

Région
Diegem, Flemish Brabant
Salaire
€2500 - €3500 per month
Publication
jeudi 12 octobre 2017
Date limite
dimanche 12 novembre 2017
Réf
556762/001
Contact
Annabel Joris
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
Fixe
Temps de travail
Temps plein

As a Customer Service Representative with SAP you will have responsibility international pharma company, located in Diegem.

Client Details

Our client is an international pharmaceutical company located in Flemish-Brabant.

Description

Your tasks as a Customer Service Representative with SAP:

  • you are responsible for a client portfolio
  • update the database with client information and prices
  • receive and process sales orders in a professional and timely manner from A-Z
  • provide customers with a regular update on orders and manage back orders
  • manage invoicing
  • handle claims and returns
  • maintain contact with other departments such as sales, finance and demand & market operations
  • Share status of orders as well as market intelligence insights
  • work closely together with logistics providers to monitor deliveries and solve problems
  • monitor performance, take initiatives and participate in Supply chain & Customer service projects

Profile

Profile of the Customer Service Representative with SAP:

  • at least 2-3 years of relevant experience in sales administration or customer service
  • fluent communication in Dutch, French and English
  • very good knowledge of SAP (SD & MM) is a must!
  • good level of Ms Office and Excel is required
  • great communication skills
  • proactive and can easily adapt
  • ability to handle stress, organise and prioritise
  • can work easily in a team

Job Offer

You will receive a very nice salary package and work within the region of Diegem. A successful interim period (6 months) can lead to a fixed contract.