Customer Service Representative (Spanish & Italian)

Flemish Brabant, Zaventem
€2000 - €2600 per month
mercredi 21 février 2018
Date limite
mercredi 21 mars 2018
Annabel Joris
Niveau d'expérience
0 à 2 ans d'expérience
Type de contrat
Temps de travail
Temps plein

As a Customer Service Representative (Spanish & Italian) you will be the interface between a customer portfolio and the company, located in Zaventem.

Client Details

Our client is an international company located in Zaventem and active in the Healthcare sector.


As a Customer Service Representative (Spanish & Italian) you will be responsible for:

  • maintaining contact with your customers (distributors and direct customers) by phone and mail.
  • handling the whole order-to-delivery cycle: handle incoming orders and ensure the shipment.
  • following up on deliveries and handle problems as they occur.
  • ensuring that the logistics and invoicing are managed properly.
  • following up on all customer requests and take necessary actions to resolve customer claims and issues.
  • being in charge of the administrative follow up (initiate returns, handle credit notes, etc.)
  • making sure that all customer information is up to date.
  • working closely together with other internal departments.
  • supporting improvement initiatives.


The ideal candidate:

  • Perfect level of Spanish (mother tongue) and good level of Italian, good level of English
  • relevant experience is a plus, ideally in an international B2B environment
  • excellent communication skills and commercial attitude
  • good knowledge of MS Office
  • great team player, working together to reach a common goal
  • positive and enthusiastic mindset
  • dynamic and upbeat personality
  • result oriented and accurate

Job Offer

The Customer Service representative (Spanish & Italian) will be part of a great, dynamic team of 7 people.

You will get the chance to work for an innovative international company and develop yourself, take initiative and be valued.