Temporary Customer Service Representative - Pharma

Diegem, Flemish Brabant
€2500 - €4000 per month
vendredi 23 février 2018
Date limite
vendredi 23 mars 2018
Annabel Joris
Niveau d'expérience
0 à 2 ans d'expérience
Type de contrat
Temps de travail
Temps plein

As a temporary customer service representative - pharma you will offer support from A-Z. This will start off as a temporary mission but could become a permanent contract (no garantuee).

Client Details

Our client is an international pharmaceutical company located in Diegem (Flemish-Brabant).


Your tasks as a Temporary Customer Service Representative - Pharma:

  • you are responsible for handling a client portfolio
  • update the database with client information and prices
  • receive and process sales orders in a professional and timely manner from A-Z
  • provide customers with a regular update on orders and manage back orders
  • manage invoicing
  • handle claims and returns
  • maintain contact with other departments such as sales, finance and demand & market operations. Share status of orders as well as market intelligence insights
  • work closely together with logistics providers to monitor deliveries and solve problems
  • monitor performance, take initiatives and participate in Supply chain & Customer service projects


Profile of the temporary Customer Service Representative - Pharma:

  • at least 3 years of relevant experience in sales administration or customer service
  • must: fluent communication in Dutch, French and English
  • good knowledge of SAP is a big plus
  • good level of Ms Office and Excel is required
  • great communication skills
  • proactive and can easily adapt
  • ability to handle stress, organise and prioritise
  • can work easily in a team

Job Offer

You will work for an international leading pharmaceutical company in the region of Diegem. You will receive a wide range of responsibilities and a nice salary package. After a successful interim period of 6 months, you could receive a fixed contract (no guarantee).