Customer Service Representative for DACH Market

vendredi 2 mars 2018
Date limite
lundi 2 avril 2018
Hannah Schepers
Niveau d'expérience
0 à 2 ans d'expérience
Type de contrat
Temps de travail
Temps plein

Appealing Customer Service position for the DACH-market where you can implement your excellent language skills in combination with your passion for fashion.

Client Details

Our client is a leading company within the Fashion World and located in the Belgian Fashion Capital: Antwerp. Our client is looking for a highly motivated and dynamic Customer Service Specialist with excellent knowledge of German to join their team.


As a Customer Service Specialist for the DACH Market your responsibilities are:

  • Order intake, processing and all actions related

  • Handling all customer requests in terms of orders, delivery information, product faults, transportation etc.

  • Back order management and credit collection

  • Providing pro-active technical and commercial advise

  • Support commercial activities and the sales representatives

  • Provide relevant sales information

  • Collaborate with logistics


  • Excellent knowledge of German, both spoken and written. You also have a decent knowledge of English.

  • You have relevant professional experience within a commercial support role.

  • You can easily perform under deadlines and you are good in prioritizing

  • You communicate in an open and structured way

  • You are customer oriented

  • You like to take initiative and you take ownership within your work

  • You have strong organizational skills

  • You want to be part of a highly motivated, multi-cultural team

  • You have a passion for fashion

  • Knowledge of AS400 is a plus

Job Offer

  • Modern work environment

  • Highly motivated and multi-cultural team of colleagues

  • Competitive salary package with fringe benefits

  • Fixed contract after a successful temporary period

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