Junior Customer Service Representative

Région
Antwerp, Mechelen
Salaire
Negotiable
Publication
lundi 26 mars 2018
Date limite
jeudi 26 avril 2018
Réf
559957/001
Contact
Hannah Schepers
Niveau d'expérience
0 à 2 ans d'expérience
Type de contrat
Intérim
Temps de travail
Temps plein

Challenging Customer Service Position with responsibilities from A to Z. Growing company that is globally active!

Client Details

Our client is a global player in the medical device market and looking for a Junior Customer Service Representative to support their team/growth. The company is globally active and constantly growing.

Our client is located in Mechelen and easy to reach by car and public transport.

Description

As a Junior Customer Service Representative your responsibilities are:

  • Single Point of Contact for your own customer portfolio

  • Order process from A to Z: from receipt of the order until invoicing. You take into account: customer needs, agreed lead times, contractual and legal requirements, etc.

  • You are in charge of the preparation and follow-up of the delivery flow of the orders with the agreed partners

  • You coordinate shipping documents

  • You keep your customer informed about the status of pending orders and delivery details

  • You contribute to continuous improvement and are a real problem solver

  • You are a back-up for your colleagues

  • You prepare all administration of the order process

Profile

  • You have had a first similar experience. However, motivated recent-graduates are also welcome!

  • You have strong communication skills. You speak and write fluently in English. Knowledge of Dutch and/or French is desirable

  • You work accurately and precise

  • You are customer oriented and you have a commercial attitude

  • You can work under stress and with deadlines

  • You are flexible and can easily adapt to a fast growing environment

  • You are a problem solver

  • You are pro-active and take initiative

  • You are a true team player with a positive attitude, open mind and willing to learn and grow

Job Offer

  • Inspiring and challenging position with responsibilities

  • Company that values autonomy and initiative

  • Dynamic and fast growing business environment

  • Modern and very nice work environment

  • International mindset

  • Competitive salary package with fringe benefits

  • Motivated colleagues
  • Permanent contract after successful interim period