Customer Service Expert German speaker
It is a fast growing start up, within only two years, they plan to double their effective in order to provide their client with the support they need. No need to mention the various internal evolutions!
Informations sur l'entreprise
Our client created an online platform gathering information from a variety of actors.
It is a fast growing start up, within only two years, they plan to double their effective in order to provide their client with the support they need. No need to mention that internal evolution will be numerous.
Your role as Customer Service Expert will be very diverse:
- You will answer your client inquiries via phone, web conference or visit the client directly with the Account Manager
- You will answer your clients via live chat
- You will report client inquiries internally, this can be related to technical issues or lay out ideas for product developmen
Profil du candidat
The ideal Customer Service Expert will:
- Have at least a high school degree, a bachelor will be a plus
- Be fluent in German, fluent in french OR Dutch is also needed
- Be customer minded, be patient and be strong enough when faced with a difficult situation
Conditions et Avantages
As a Customer Service Expert you will have:
-An attractive salary and a full package including meal vouchers, hospitalisation and insurance
- Possibilities to evolve internally as this start up has strong projects of developments
- A start up environment: gaming room and after work gatherings organised weekly