Customer Service Expert German speaker

Région
Walloon Brabant, La Hulpe
Salaire
€2200 - €2600 per month
Publication
vendredi 13 avril 2018
Date limite
dimanche 13 mai 2018
Réf
560294/001
Contact
Adrien Borisavljevic
Niveau d'expérience
0 à 2 ans d'expérience
Type de contrat
CDI
Temps de travail
Temps plein

It is a fast growing start up, within only two years, they plan to double their effective in order to provide their client with the support they need. No need to mention the various internal evolutions!

Informations sur l'entreprise

Our client created an online platform gathering information from a variety of actors.

It is a fast growing start up, within only two years, they plan to double their effective in order to provide their client with the support they need. No need to mention that internal evolution will be numerous.

Missions

Your role as Customer Service Expert will be very diverse:

- You will answer your client inquiries via phone, web conference or visit the client directly with the Account Manager

- You will answer your clients via live chat

- You will report client inquiries internally, this can be related to technical issues or lay out ideas for product developmen

Profil du candidat

The ideal Customer Service Expert will:

- Have at least a high school degree, a bachelor will be a plus

- Be fluent in German, fluent in french OR Dutch is also needed

- Be customer minded, be patient and be strong enough when faced with a difficult situation

Conditions et Avantages

As a Customer Service Expert you will have:

-An attractive salary and a full package including meal vouchers, hospitalisation and insurance

- Possibilities to evolve internally as this start up has strong projects of developments

- A start up environment: gaming room and after work gatherings organised weekly