German/ Polish Customer Service representative

Région
Diegem, Flemish Brabant
Salaire
Negotiable
Publication
mardi 24 avril 2018
Date limite
jeudi 24 mai 2018
Réf
559233/001
Contact
Anthony Van Eeckhout
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
Intérim
Temps de travail
Temps plein

To support the growth of the team, my client is looking for a German/ Polish Speaking Customer Service officer. The position will be based in Diegem and provides an Interim with option for a fix contract.

Client Details

Our client is a world leader in Chemicals and plastics.

Description

As German/Polish customer service representative, the successful candidate will be responsible for the complete coordination and follow-up of orders from A-Z. He or she will have following key tasks:

  • You will be the key interface with the customers for all the day-to-day activities.
  • You will check the price, product and allocation availability for every order.
  • You will inform the customer about delivery, documentation issues...
  • You will obtain all necessary information/data for order processing.
  • You will be responsible for timely and accurate processing of quotations in SAP.
  • You will be responsible for generating all customer complaints in our internal complaint system.
  • You will be responsible for maintaining contact with Customers, Sales Managers and different internal departments.

Profile

As German/Polish customer service representative, you have following responsibilities:

  • Bachelor degree or 1,5 years' experience in a similar position in an International Customer Service environment.
  • Computer literate: MS Office, SAP.
  • Working knowledge of materials management and logistics.
  • Good communication skills and able to manage multiple priorities successfully.
  • Pro-active thinker, independent worked, problem solver, hands-on mentality, goal oriented.
  • Language skills: German, Polish and English.

Job Offer

My client offers a job on Interim basis with possibility for a permanent position in an International environment and the possibility to learn and grow within the function.

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