After Sales Support Coordinator English-German (H/F)

Région
Nivelles (Arrondissement), Brabant Wallon
Publication
lundi 11 juin 2018
Date limite
mercredi 11 juillet 2018
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
CDI, Intérim
Temps de travail
Temps plein

We are looking for a well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.  The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.
 
Quote and follow up after sales service activity
Coordination Pre Maintenance contracts
Confirmation of the order 
Monitor the customer satisfaction pro-actively 
Coordination of the service technicians trips and agenda with the Service Manager 
Coordination FAT “Factory Acceptance Test” and SAT “Site Acceptance Test” with the customer and Service Manager
Cost monitoring of the service technicians trips, SAT and FAT 
Follow up corrective action plan after the FAT & SAT 
Coordination of the marketing actions regarding service 
Coordination IHR (In House Repair) 
Coordination of FOC’s (Free of Charge deliveries)

Profil

You are minimum bilingual English - German (perfect reading and speaking).  
You can prioritize your workload 
You can analyse and coordinate multiple actions
You have commercial customer-oriented skill  
You like to organize and plan pro-actively 
You are familiar with windows suite (Excel, Word, PowerPoint, etc…) ?
You are a strong and influencing communicator (ability to listen, communicate, interact, adapt) 
You have a strong empathic sense 
You have synthesis and analytical capabilities 
You can approach every problem with a positive attitude
You are a Team player 
You are dedicated to your company and flexible
 Nous offrons

A contract in a dynamic growing company; 
An attractive salary; 
A pension insurance plan; 
Some extra legal advantages