Customer Service Representative

Région
Diegem, Flemish Brabant
Salaire
Negotiable
Publication
mercredi 11 juillet 2018
Date limite
samedi 11 août 2018
Réf
557830/001
Contact
Annabel Joris
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
CDI
Temps de travail
Temps plein

As a customer service representative you will offer administrative and commercial support.

Client Details

Our client is an international pharmaceutical company located in Machelen (Flemish-Brabant).

Description

Your tasks as a Customer Service Representative:

  • be a contact person for your clients
  • update the database with client information and prices
  • receive and process sales orders in a professional and timely manner
  • provide customers with a regular update on orders and manage back orders
  • manage invoicing
  • handle claims and returns
  • maintain contact with other departments such as sales, finance and demand & market operations. Share status of orders as well as market intelligence insights
  • work closely together with logistics providers to monitor deliveries and solve problems
  • monitor performance, take initiatives and participate in projects when necessary

Profile

Profile of the Customer Service Representative:

  • at least 3 years of relevant experience in sales administration or customer service
  • must: fluent communication in Dutch, French and English
  • good knowledge of SAP is a big plus
  • good level of Ms Office and Excel is required
  • great communication skills
  • proactive and can easily adapt
  • ability to handle stress, organise and prioritise
  • can work easily in a team

Job Offer

You will work for an international leading pharmaceutical company in the region of Machelen. You will receive a range of responsibilities and a nice salary package.

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