Project Manager (Avaya/Genesys)
3 jours restants
- Temps de travail
- Temps plein
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Project Manager (Avaya/Genesys) For one of our clients we are looking for an experienced Project Manager with a proven experience in IVR systems. Experience with Genesys is a plus. Organisation description:
For one of our clients we are looking for an experienced Project Manager with a proven experience in IVR systems. Experience with Genesys is a plus.Job description:
Plans, monitors and manages internal projects from initiation through completion, according to the departmental business objectives, translating these objectives into concrete deliverable. Characteristics of these projects are: IVR Integration project using technologies such as Avaya and Genesys. You manage the project to ensure on-time completion according to specifications and within budgeted costs. Key Roles & Responsibilities
- Translate a scope into deliverables, solution and planning
- Managing Project Delivery, steer cross functional teams towards deliverables. Manage dependencies within the Project and with other initiatives.
- Risk Management
- Lead the project team to define different scenarios and solutions, taking into account multiple constraints and opinions/visions.
- Stakeholder management (including change & conflict management, expectation mgmt. & aligment up to LT level)
- Managing the Business case, Budget Management and Resourcing
A proven experience with IVR systems (implementation, configuration) is mandatory; experience with Genesys is a plus Solid experience as PM. Experience in a Telecom environments. Problem solving, result oriented. Excellent Interpersonal and communication skills Languages: Fluent English min.Offer:
Long term mission. A reference in your portfolio. Access to other challenging projects in a simulating and multicultural environment.Nr Erk./Registr. N°Agt/Enrgt : Vlaanderen VG .1834/B, Brussel Bruxelles 00263-405-20121121, Wallonie W.RS.657