English/ French Customer Service Representative

Région
Flemish Brabant, Leuven
Salaire
Negotiable
Publication
mercredi 28 novembre 2018
Date limite
vendredi 28 décembre 2018
Réf
564458/001
Contact
Sacha de Potter
Niveau d'expérience
0 à 2 ans d'expérience
Type de contrat
Intérim
Temps de travail
Temps plein

As an English/ French Customer Service Representative you will be responsible for your own client portfolio within an assigned region within the EMEA countries.

Client Details

Our client is an internationally known medical company, based in Leuven.

Description

Your tasks as an English/ French Customer Service Representative:

  • You will handle your own client portfolio within the order-to-delivery cycle, you will process all orders (using SAP) and follow up on them from A-Z
  • You will maintain daily contact with your customers to keep them updated
  • You will deliver all information concerning the status of their orders, delivery dates, product availability, problems with deliveries, etc
  • You will resolve problems as they occur
  • You will handle return requests and back orders
  • You prepare all necessary documents for invoicing and handle credit notes
  • You will work closely together with other team-members and other departments such as sales and supply chain
  • Profile

    The profile of the English/ French Customer Service Representative:

  • You have minimum 2 years of relevant experience in order desk or customer service
  • You preferably have knowledge of SAP
  • You are perfectly fluent in English with a good knowledge of French
  • You are passionate and positive minded
  • You are dynamic, flexible and pro-active
  • You have a strong sense of responsibility and autonomy
  • You thrive in a multicultural environment
  • You can handle a rapidly changing environment
  • Job Offer

    For this position you will receive an attractive salary package and the chance to be part of a multicultural, innovative international company with a great atmosphere and team spirit.