International Customer Service (Export)

Région
Antwerp, Mechelen
Salaire
Negotiable
Publication
lundi 7 janvier 2019
Date limite
jeudi 7 février 2019
Réf
565036/001
Contact
Hannah Schepers
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
CDI
Temps de travail
Temps plein

1-year assignment as International Customer Service Representative for the Export market where you can continue to develop your skills

Client Details

Our client is a big international player within the chemical sector. Currently they are looking for an international Customer Service Representative (Export) to strengthen their team. They are offering a 1-year assignment. Our client is located in Mechelen.

Description

As an International Customer Service Representative (Export) your tasks and responsibilities are:

  • You interact with customers on a daily basis in order to address customer's supply and service needs

  • You are the first contact for issues, defects and complaints

  • You are responsible for order creations, delivery creation, transport booking in co-operation with your forwarders

  • You are responsible for invoicing and follow-up of payment behavior

  • You capture customer insights and are closely in touch with internal stakeholders

  • You contribute to continuous improvements

Profile

  • You have experience within a similar role (Customer Service, Export or Import or Young Graduate with an educational background in Maritime Logistics)

  • Knowledge of SAP and Excel is an advantage!

  • You are fluent in English

  • You have strong communication skills

  • You work well with deadlines and you are stress resilient

  • You have eye for detail

  • You like problem solving and offering innovative solutions

  • You are customer oriented

  • You are available on short notice

Job Offer

  • Working for a global and leading company in their sector

  • Competitive salary package

  • International work environment

  • Dynamic and multicultural colleagues

  • 1-year assignment!

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