Sales Operations Back Office employee

in this Sales Operations Back Office employee position you are in charge of supporting a client base from A-Z.

Client Details

Our client is a global distributor in high technological material, located in Vilvoorde.

Description

The main responsibilities of the Sales Operations Back Office employee:

• Respond to customer's requests in a professional and friendly manner
• evaluate and handle complaints
• validate customer purchase orders & create internal sales orders
• keep customers up to date with the status of their orders
• communicate and coordinate with internal departments to support the customer in the most efficient way
• advise customers of delivery dates and product information
• liaising with warehouse on dispatch and transport issues
• manage return requests
• handle finance queries and resolution with Finance
• resolve delivery issues
• handle stock management and releasing requests of holds

Profile

The ideal Sales Operations Back Office employee:

• very good level of English, knowledge of Dutch and French is a big plus
• good knowledge of Ms Office
• experience in a distribution and/or IT sector is a big plus
• SAP knowledge is a big plus
• strong communication skills
• detail oriented and high degree of accuracy
• great problem solving skills
• a willingness to work and an eagerness to learn
• the right work attitude and drive
• creative and proactive approach
• commercial mindset

Job Offer

You will get the chance to further develop your career at growing, international company active in technology solutions.

Not only will you work within a great, dynamic and international team, you will also get the chance to develop yourself further due to trainings and (international) opportunities.