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Aftersales - Claims officer

Employeur
Page Personnel Belgium
Lieu
Strombeek-Bever, Flemish Brabant
Salaire
€2200 - €3500 per month
Date de clôture
18 févr. 2019

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Fonction
Achat / Vente, Service clientèle
Secteur
FMCG, FMCG - général
Type de contrat
CDI
Temps de travail
Temps plein
Niveau d'expérience
0 à 2 ans d'expérience

Détails de l'offre

You will work for an international scope and handle claims from trade partners from A-Z, in close collaboration with internal and external stakeholders.

Client Details

Our client is an innovate, dynamic and multicultural company with EMEA office in Strombeek-Bever.

Description

The main responsibilities from the Aftersales - Claims officer:

  • you manage all activities regarding outstanding claims from trade partners across EMEA.
  • you review incoming claims and process them according to internal guidelines and procedures related to logistic and financial disputes.
  • you will handle an accurate claim investigation while working closely together with customer service and sales.
  • contact with trade partners in the follow up: inform them about the process and outcomes
  • support the reduction of claims through the development of preventative measures
  • handle related administrative support tasks (credit notes, ...)

Profile

The ideal Aftersales - Claims Officer:

  • Fluent in English and min. 1 official language (Dutch or French)
  • Bachelor degree (commercial/finance/accounting/..) or equivalent in relevant work experience
  • minimum 1 year of relevant working experience in a relevant position (customer service, claim handling, ...)
  • knowledge of SAP and excellent knowledge of Ms Office
  • working experience with claims are a big plus
  • strong communicative skills
  • assertive if necessary
  • strong focus on detail, analytic and strong with numbers

Job Offer

The Aftersales - Claims Officer will be part of a very nice, open and innovative company, receive proper training and possibilities to develop.

You will work in the area of Strombeek-Bever (North of Brussels) and receive a very nice salary package with fringe benefits.

Entreprise

At the heart of our business are the thousands of people’s lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world.  We’re proud to set the standard in the recruitment profession – our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

As an employer looking to hire, or a candidate looking for an opportunity, Page Personnel offers you a team of specialist consultants who know your sector inside out and can meet your goals within tight timelines.

We specialise in the following disciplines: Accounting & Finance - Banking & Financial Services - Human Resources – Insurance - Procurement & Supply Chain - Sales Administration - Sales & Marketing - Secretarial & Business Support

Together with Michael Page, Page Executive and Page Outsourcing, Page Personnel is part of PageGroup. We’re confident our expertise and time-sensitive solutions will help you meet your recruitment or job search goals. Get in touch to find out more.

Nous trouver
Website
Téléphone
+32 2 290 97 26
Lieu
Marsveldplein (Bastion Tower) 5
Brussels
1050
BE

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