Order Fulfillment Owner

The OFO is responsible for managing the entire order-execution process, from the time an order is in execution to the time the products are booked in customer warehouse.

Client Details

Our client is a leading provider of intelligent solutions that deliver superior airport performance from approach to departure. They partner with airports and airlines to analyze their current structures and operations, and jointly identify and solve bottlenecks. Their consultative approach enables airports to improve efficiency, enhance safety and environmental sustainability, as well as reduce operational costs.

Description

Confirm/align SO

• Check all new SO on confirmation (confirmed/aligned/according requested date - standard lead time)

• Check capacity availability

• Negotiate increase capacity

• Check component availability

• Negotiate reduction lead time

• Negotiate potential solutions with SCC team, stock transfer

• Document root cause for non-confirmation within 5 days"

Steer SO/follow up Customer Reliability

• Take the lead in solving issues when SO not on track (mobilize concerned departments; secure commitment from internal/external suppliers, customer, stock transfer)

• Manage consequences of priority changes (reconfirm SO and adjust capacity leveling, availability check)

Provide SCC team with simulated lead time

Responsible for inventory RAW material

Profile

• Best practices in business process (Order to Cash Process)

• Strong knowledge of Supply Chain and Sales

• Good knowledge of Lean Thinking

• Basic Knowledge of Production environment

• Experience in either supply chain or customer management

• Hands on experience, action oriented

• ERP systems, SAP is a plus

• Microsoft Office: Outlook, Excel, Word and PowerPoint

• Fluent in English

• Fluent in French and/or Dutch

Job Offer

• Fast growing company
• International company
• Attractive salary package
• Growth potential
• Long term contract and permanent contract after 6 months