B2B Customer Support NL/FR - Brussels Center

Région
Brussels
Salaire
Negotiable
Publication
jeudi 31 janvier 2019
Date limite
vendredi 15 février 2019
Réf
565588/001
Contact
François Stévenart
Niveau d'expérience
0 à 2 ans d'expérience
Type de contrat
CDI
Temps de travail
Temps plein

Opportunity for dynamic trilingual profiles to join an international group leader on its market, conveniently based in central Brussels

Client Details

Our client is an international group, active in the energy sector, leader on its market, conveniently based in central Brussels.

Description

As a B2B Customer Support, your main tasks when you join the company will be the following :

  • Orders follow-up from A to Z in SAP
  • Follow-up of your portfolio of B2B customers regarding orders, questions, claims, etc, in coordination with sales, transporters, suppliers, etc
  • Bring a maximum support to the sales (including with new prospects, by bringing sales, administration and logistics support)
  • Quotations preparation & follow-up
  • Custom documents follow-up
  • Participation to the invoicing process
  • Handle various customer & sales-related issues, in order to solve them or escalate them in a timely manner
  • Participation to various projects, process improvement

Profile

  • Bilingual NL-FR (ideally at least fluent in Dutch, and operational FR and EN)
  • Min. Bachelor's degree
  • At least a first experience in a similar role would be ideal
  • Organized, structured, precision, independent, team-player, stress-resistant
  • Customer & result-oriented
  • Available to start in March (or sooner)

Job Offer

Great international company with a focus on the growth & learning journey of their employees. Competitive salary package with full package. Conveniently based in Central Brussels, close to European Institutions. Great team and atmosphere.

(note that the company is growing, and temporary missions are also possible for the ones interested)

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