Account Manager in the Digital sector
You are the voice and the face linking the company to its clients, establishing strong relationships with them and making sure they stick around, also by training them into the good use of the software.
Our client is a successful and innovative Belgian company, specialised into the maximisation of the customer experience online. The environment moves fast, the team is dynamic and passionate : what was a start up a few years ago is today a success story counting more than 50 employees !
The company counts many big clients in Belgium and internationally, and is today looking to get his Digital Sales team bigger.
- Once you made the boarding of the clients into the adventure, you build stable relationships with them, understanding their needs
- You go meet them and coach them into the efficient use of the software to maximise their potential with their customers
- You are the voice between them and the company
- You act as a problem solver/solution focused
- As a true sales ambassador of the company, you are able to do some up-selling
- You are passionate and have experience within a Digital environment, ideally in SaaS
- You had a first BtoB sales (software) function
- You have outstanding communication in Dutch or English plus fluency in French
- You are extrovert, curious, humble, client and solution oriented
- You can take initiatives and communicate honestly
A fast moving and growing work environment, a great and dynamic digital culture that puts its employees and clients in the heart of the business !