Customer Service German-English
We are currently looking for a Customer Service Representative (German-English) for a client in Zaventem.
For one ofe of our clients, an international manufacturer of rubber based Roofing and Lining systems we are looking for a Customer Service Representative (German-English) to reinforce their team.
As a Customer Service you are responsable for:
- Single point of contact for the customer
- Receive customer orders, perform Available to Promise and enter them in SAP
- Coordinate customer payment conditions and receivables with Credit Control
- Ensure that any special customer requirements (delivery upon appointment, kooiaap, specific unloading procedures…) are met in a effective way
- Book transport, tracking delivery progress as needed
- Liaise with relevant external third-parties (LSP, carriers, shipping lines,…)
As a Customer Service you have following competences:
- Several years of experience in servicing customers
- Strong communication skills and proper language skills - verbal and written - (English and German are required, any other is an asset)
- SAP knowledge is an asset
- Stress resistant - Able to perform under pressure to meet deadlines
As a Customer Service you will have a fixed contract after a trial period, the change to grow within a stable, international company.