CUSTOMER SERVICE REPRESENTATIVE

Région
Brussels
Salaire
Negotiable
Publication
lundi 25 mars 2019
Date limite
jeudi 25 avril 2019
Réf
566737/001
Contact
Juline Decloitre
Niveau d'expérience
0 à 2 ans d'expérience
Type de contrat
CDI
Temps de travail
Temps plein

We are looking for a customer service representative for our Belux sales team. What we have in common is their enormous commitment, consistent results and the exceptional service they provide to the customer.

Client Details

Our client is an international supplier of new technologies products for the construction sector.
The group is present in more than 120 countries all over the world but he working in Belgium on the Benelux scope.

Description

As a Customer Service Representative you are the point of contact for our renowned brand name. We offer our customers top products with the service that goes with them.

  • When a customer calls for advice, you answer his questions.
  • You give the relationship with every customer a personal touch.
  • You also do not miss any opportunity to refer commercial opportunities to commercial employees on the job and you actively engage in up selling.
  • You also do the necessary follow-up of customer contacts in SAP.

As a member of our high-performing sales team, it is your job to strengthen the relationship with our customers so that these customers become loyal business partners.

  • This means that you use your knowledge of our products to find solutions for their specific requirements and wishes, and thereby sell our innovative tools together with additional software and services (cross selling).
  • Your interaction with our customers is crucial for the success of our company and your further career.


Profile

You speak perfectly French and Dutch
* Experience in "service selling" is a plus
* Good communication and social skills
* Commitment, courage and inquisitiveness
* The will to challenge yourself in the pursuit of success

Job Offer

We give you all the training you need to excel in your position. You work in a team with a positive attitude and receive maximum support. You are continuously coached by your team supervisor.

With us you will find a good mix of people with different backgrounds. Some of our best customer service employees did not have any experience before they came to us. So don't be put off if you don't have any experience in sales or customer service. Success is the result of teamwork and skills, regardless of your background.

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