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German Customer Service Representative

Employeur
Page Personnel Belgium
Lieu
Flemish Brabant, Diegem
Salaire
€2500 - €3800 per month
Date de clôture
2 mai 2019

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Fonction
Achat / Vente, Service clientèle
Secteur
Soins de santé / Bien-être
Type de contrat
CDI
Temps de travail
Temps plein
Niveau d'expérience
0 à 2 ans d'expérience

Détails de l'offre

The German Customer Service Representative will have an A-Z responsibility on the order to delivery cycle for International markets.

Client Details

Our client is an internationally active company specialised in the Healthcare industry and with EMEA office in Diegem.

Description

The main responsibilities of the German Customer Service Representative

  • you will have ownership on the whole Order-to-delivery cycle.
  • you will develop excellent relationships with customers and be their internal key contact during the whole process (inquiries, return requests, claims, ...)
  • you will support the transport process by handing various documents such as export documentation, packing lists, etc.
  • you will deliver proactive customer care to your own portfolio in the DACH region.
  • you will communicate and work together with different internal departments (Supply chain, pricing & tender, credit control, sales, etc.) in order to share relevant information.
  • you will have contact with distributors and 3rd party logistic suppliers.
  • in monitoring the deliveries, you will interact with 3PL's (warehouse, carriers), etc.

Profile

The ideal German Customer Service representative

  • Fluent in German, English, and Dutch or French
  • strong communication skills for internal and external interactions
  • Bachelor or master level education, preferably in the field of Economics or Logistics
  • min 5 years of relevant experience in customer service or supply chain
  • good knowledge of SAP (or other ERP) and Ms Office
  • strong drive and enthusiasm
  • a positive attitude and an entrepreneurial spirit ("what else can I do" - mentality)
  • problem solving and hands-on mindset
  • strong customer oriented approach
  • a well organised self starter who is able to prioritise

Job Offer

The German Customer Service representative will become part of a great international company with lots of possibilities.

You will work in dynamic, professional environment and be part a team of passionated colleagues.

You will receive a very nice salary package with fringe benefits.

Entreprise

At the heart of our business are the thousands of people’s lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world.  We’re proud to set the standard in the recruitment profession – our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

As an employer looking to hire, or a candidate looking for an opportunity, Page Personnel offers you a team of specialist consultants who know your sector inside out and can meet your goals within tight timelines.

We specialise in the following disciplines: Accounting & Finance - Banking & Financial Services - Human Resources – Insurance - Procurement & Supply Chain - Sales Administration - Sales & Marketing - Secretarial & Business Support

Together with Michael Page, Page Executive and Page Outsourcing, Page Personnel is part of PageGroup. We’re confident our expertise and time-sensitive solutions will help you meet your recruitment or job search goals. Get in touch to find out more.

Nous trouver
Website
Téléphone
+32 2 290 97 26
Lieu
Marsveldplein (Bastion Tower) 5
Brussels
1050
BE

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