customer service officer
As an internal commercial you help customers and Sales representatives by Phone, identifying their needs.
Our client is leader in the construction sector. They have been active for more than 100 years.
The professionalism of its employees and the impeccable customer service are a priority for the company.
As a Customer Service Representative you are the point of contact for our renowned brand name. We offer our customers top products with the service that goes with them.
When a customer calls for advice, you answer his questions.
You give the relationship with every customer a personal touch.
You also do not miss any opportunity to refer commercial opportunities to commercial employees on the job and you actively engage in up selling.
As a member of our high-performing sales team, it is your job to strengthen the relationship with our customers so that these customers become loyal business partners.
This means that you use your knowledge of our products to find solutions for their specific requirements and wishes, and thereby sell our innovative tools together with additional software and services (cross selling).
Your interaction with our customers is crucial for the success of our company and your further career.
You speak perfectly French and Dutch
* You have an affinity with the construction sector
* Good communication and social skills
* Commitment, courage and inquisitiveness
* The will to challenge yourself in the pursuit of success
A full time contract with challenges.
A growing company with a good atmosphere.
A coaching program and training for the function