Customer Service specialist - Aftermarket planner

Région
Overijse, Flemish Brabant
Salaire
Negotiable
Publication
lundi 20 mai 2019
Date limite
jeudi 20 juin 2019
Réf
567811/001
Contact
Marie-Alix Thomas
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
CDI
Temps de travail
Temps plein

As Customer Service specialist are you in contact with the commercials, suppliers and dealers. You are responsible for the whole process from order to delivery.

Client Details

Our client is a famous international industrial company specialised in production tools.

Description

The main tasks of a Customer Service specialist - Aftermarket planner:

- You are responsible for the whole process from order to delivery

- You are daily in contact with the sales teams, the technical teams and clients

- You plan (upfront or reactive) repairs

- You keep the database updates with new products, prices and commercial agreements

- You are responsible for claims, billing and other various questions of clients

- You do a complete follow up of the stock and if needed forecast

Profile

The ideal Customer Service specialist - Aftermarket planner is :

- You have at least a bachelor or an equivalent relevant experience.

- You are fluent in French, Dutch and English.

- You are client focused, with a fluent communication

- You have a strong team spirit, analytic and client focus mind

- You can work autonomously as well as in team

- Good knowledge of the MS Office package. SAP is a plus.

- You are motivated and willing to learn a complex technical environment/products

- You are precise and can set priorities easily.

Job Offer

The Customer Service specialist - Aftermarket planner arrives in an international, dynamic and nice team.

You will get the opportunity to improve a lot of various skills with interesting growing possibilities.

Above all this you will get an attractive salary package.

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