IT Support Engineer

First job as an IT Support Engineer : provide IT support for Windows and Mac devices in an international and innovative environment.

Client Details

Our client operates in Space & Telecom sectors providing turn-on key systems, software and services with strong emphasis in the satellite ground operations.

Description

You will have the following responsabilities :

• Support level 1 & 2.
• Troubleshooting and problem resolution for all users, deployment, maintenance and replacement of IT equipment
• Keep up to date the inventory database of the client with all IT equipment on site
• Recording, managing and resolving all assigned incident and service requests
• Providing assistance and advice on the usage of the enterprise services

Profile

• Have a proven experience in troubleshooting hardware and software issues on windows systems and mobile platforms at company level is an asset
  
• Certification certification MCSA Windows 10 is an asset
  
• Knowledge of IBM notes client platform is an asset
  
• Fluent in English, both speaking and writing
  
• Ability to work under pressure, to handle high level of workload
  
• Ability to work in a changing environment, open-minded
  
• Junior position

Job Offer

Position based in province of Luxembourg in Belgium with possibility to work on different sites.

Travels & missions happen depending on the project needs.