Offre d'emploi : ​RAMP OPERATIONS MANAGER

Recruteur
TNT / Fedex
Région
Liège (Province) (BE)
Publication
jeudi 19 septembre 2019
Date limite
dimanche 3 novembre 2019
Réf
EMPR - 43272 – 43381
Type de contrat
CDI
Temps de travail
Temps plein

TNT is looking for a
RAMP OPERATIONS MANAGER

Département : RAMP Operations

Situation : Liège Airport site

Référence : EMPR - 43272 – 43381

Purpose of the job

To co-ordinate, plan and manage the operational activities of a Hub operational department white ensuring full compliance with the health, safety and environmental standards as well as with the applicable ground handling procedures / work instructions in order to provide an improved service, productivity and customer’s satisfaction.

Some Key Activities

  • Corporate Responsibility
  • Health & Safety
  • Compliance with local and national legislations
  • Communication
  • Reporting
  • Performance Assessments and Quality Audits
  • People Management
  • Ramp Resources Planning and Management (staff / equipment) in accordance with the planned budget and objectives
  • Social dialog / social peace preservation
  • Compliance with Ground Operations procedures / Ramp working instructions
  • Collaboration with professional partners
  • Consistent and objective assessment and promotion of people
  • Continuous improvement of the Service / People / Profit performances
  • Costs control
  • KPI’s analysis (daily / weekly / monthly) and corrective actions where required
  • Set goals, objectives and priorities
  • Evaluate and review staff performance
  • Planning and Administrative Management of ramp staff training / certification

Candidate Profile

Essential Educational and / or Training Qualifications

  • Master, Bachelor or equivalent by experience

Preferred experience and knowledge

  • 3-5 years of experience in a managerial position
  • Experience in team management in an operational context
  • Good knowledge of social and legal rules in Belgium

Technical / Functional skills

  • Computers literate
  • Communication skills – written and oral
  • Analytical skills
  • Business reporting skills
  • Planning and organizational skills
  • Language skills: Bilingual French / English

Required behavioural skills

  • Stress resistant
  • Assertiveness
  • Ability to coach, motivate and direct teams
  • Measure of progress
  • Customer satisfaction
  • Continuous improvement
  • Integrity
  • Leadership

Contrat Type

ISG17 – Permanent job – Full time – Night shift (including week-ends and Public Holidays) – Flexibility is required

How to Apply? Applying in English is mandatory

Documents requested with the EMPR Reference: English Resume and cover letter

  • By sendin an email via button POSTULER

Recruitment Process

  1. CCT check + Al + Steps
  2. Organizational exercise
  3. Feedback and screening
  4. Assessment center
  5. Panel
  6. Last interview

Every step is eliminatory