​RAMP OPERATIONS MANAGER

TNT is looking for a
RAMP OPERATIONS MANAGER

Département : RAMP Operations

Situation : Liège Airport site

Référence : EMPR - 43272 – 43381

Purpose of the job

To co-ordinate, plan and manage the operational activities of a Hub operational department white ensuring full compliance with the health, safety and environmental standards as well as with the applicable ground handling procedures / work instructions in order to provide an improved service, productivity and customer’s satisfaction.

Some Key Activities

• Corporate Responsibility
• Health & Safety
• Compliance with local and national legislations
• Communication
• Reporting
• Performance Assessments and Quality Audits
• People Management
• Ramp Resources Planning and Management (staff / equipment) in accordance with the planned budget and objectives
• Social dialog / social peace preservation
• Compliance with Ground Operations procedures / Ramp working instructions
• Collaboration with professional partners
• Consistent and objective assessment and promotion of people
• Continuous improvement of the Service / People / Profit performances
• Costs control
• KPI’s analysis (daily / weekly / monthly) and corrective actions where required
• Set goals, objectives and priorities
• Evaluate and review staff performance
• Planning and Administrative Management of ramp staff training / certification

Candidate Profile

Essential Educational and / or Training Qualifications

• Master, Bachelor or equivalent by experience

Preferred experience and knowledge

• 3-5 years of experience in a managerial position
• Experience in team management in an operational context
• Good knowledge of social and legal rules in Belgium

Technical / Functional skills

• Computers literate
• Communication skills – written and oral
• Analytical skills
• Business reporting skills
• Planning and organizational skills
• Language skills: Bilingual French / English

Required behavioural skills

• Stress resistant
• Assertiveness
• Ability to coach, motivate and direct teams
• Measure of progress
• Customer satisfaction
• Continuous improvement
• Integrity
• Leadership

Contrat Type

ISG17 – Permanent job – Full time – Night shift (including week-ends and Public Holidays) – Flexibility is required

How to Apply? Applying in English is mandatory

Documents requested with the EMPR Reference: English Resume and cover letter

• By sendin an email via button POSTULER

Recruitment Process

1. CCT check + Al + Steps
2. Organizational exercise
3. Feedback and screening
4. Assessment center
5. Panel
6. Last interview

Every step is eliminatory