Offre d'emploi : Junior Global Move officer

Région
Flemish Brabant, Zaventem
Salaire
€2000 - €3000 per month
Publication
vendredi 27 septembre 2019
Date limite
lundi 11 novembre 2019
Réf
569438/001
Contact
Annabel Joris
Niveau d'expérience
0 à 2 ans d'expérience
Type de contrat
CDI
Temps de travail
Temps plein

As a Junior Global Move Officer, you will play a key role in managing national and international moving processes from A-Z.

Client Details

Our client is a global company active in relocation services, supporting the move of corporate clients around the world.

Description

The main responsibilities of the Junior Global Move Officer:

  • you are the first contact for your client accounts: addressing all their queries, registering their needs, guiding and advising them and managing their expectations along the way.
  • Schedule and coordinate pre-move survey appointments with move consultants and partner agents.
  • Calculate rates, prepare and send out quotations
  • coordinate international, 3rd country or domestic moves
  • accurate registration of all information in the internal systems
  • coordinate services between clients and dispatch
  • coordinate special request services with the customers (set up additional services with partners, suppliers, ... if needed)
  • prepare and send out documents for shipments
  • billing of orders
  • handle claim files and provide necessary advice and assistance
  • cost control: responsible for controlling the budget, planning and budgeting
  • regular contact with client accounts, other offices and/or agents, keeping them in the loop of all steps in the process

Profile

The ideal candidate for the Junior Global Move Officer

  • preferably a bachelor degree or 3 years of experience (ideally relevant)
  • strong communication skills and commercial mindset
  • strong affinity with rules and regulations
  • strong knowledge of English, Dutch and French (all 3 required)
  • strong attention to detail and follow up
  • very strong interpersonal and problem solving skills
  • able to work with deadlines
  • able to set priorities in day to day tasks
  • a proactive and 'hands on' work attitude
  • very good team spirit but able to work independent and autonomous
  • strong willingness to learn

Job Offer

As a Junior Global Move Officer, you will become part of a great team with warm, helpful and open-minded colleagues.

You will learn the job step by step throughout the first months, before you are able to handle the whole moving process from A-Z.

You will receive the necessary support in training, day to day business, online courses, ...

For this position, you will have a nice salary package with complete fringe benefits.

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