Offre d'emploi : Customer Service Representative Benelux

Flemish Brabant, Zaventem
€2000 - €2700 per month
vendredi 27 septembre 2019
Date limite
vendredi 18 octobre 2019
Annabel Joris
Niveau d'expérience
0 à 2 ans d'expérience
Type de contrat
Temps de travail
Temps plein

As a Customer Service Representative Benelux you will be the interface between a customer portfolio and the company, located in Zaventem.

Client Details

Our client is an international company located in Zaventem and active in the Healthcare sector.


As a Customer Service Representative Benelux you will be responsible for:

  • being the interface between the customer base (distributors and direct customers) and different departments in the company.
  • Primary point of contact for the customer by phone and mail.
  • handling the whole order-to-delivery cycle: handle incoming orders and ensure the shipment.
  • following up on deliveries and handle problems as they occur.
  • ensuring that the logistics and invoicing are managed properly.
  • following up on all customer requests and take necessary actions to resolve customer claims and issues.
  • being in charge of the administrative follow up (initiate returns, handle credit notes, etc.)
  • making sure that all customer information is up to date.
  • supporting improvement initiatives.


The ideal candidate:

  • Perfect level of Dutch, French and English
  • Relevant experience is a plus, ideally in an international B2B environment
  • Excellent communication skills and commercial attitude
  • Good knowledge of MS Office
  • fast and eager learner
  • Great team player, working together to reach a common goal
  • Positive and enthusiastic mindset
  • Dynamic and upbeat personality
  • Result oriented and accurate

Job Offer

The Customer Service representative Benelux will be part of a great, dynamic team.

You will get the chance to work for an innovative international company and develop yourself, take initiative and be valued.

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