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German speaking Customer Service Representative

Employeur
Page Personnel Belgium
Lieu
Flemish Brabant, Grimbergen
Salaire
€2500 - €3500 per month
Date de clôture
30 janv. 2020

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Fonction
Achat / Vente, Service clientèle
Secteur
FMCG, FMCG - général
Type de contrat
CDI
Temps de travail
Temps plein
Niveau d'expérience
0 à 2 ans d'expérience

Détails de l'offre

As a German Speaking Customer Service Representative, you will be in charge of handling the whole order-to-delivery cycle for your own client portfolio within DACH market.

Client Details

Our client is a global leading, innovative and fast-growing company with EMEA HQ located in Grimbergen (North of Brussels).

Description

The main responsibilities of the German speaking Customer Service Representative:

  • be in charge of a specific EMEA Market (DACH), handling a client portfolio from A-Z
  • process all incoming orders from trade partners and sales representatives
  • be the SPOC for your clients and proactively inform them on the status of their orders and deliveries
  • coordinate internally with other departments (finance, logistics, warehouse) to be up to date and share relevant information.
  • handle problems that arise, manage complaints and offer prompt solutions
  • monitor the whole order to delivery cycle and take corrective actions when needed: return requests, back orders,..
  • assist and support Sales Representatives in the field: deliver customer and sales data, support fairs, etc.

Profile

The ideal candidate:

  • a very strong level of German (C2) and English. Any other European language is a big plus
  • a bachelor degree and have relevant experience as a customer service representative, handling order management from A-Z
  • you are proactive, stress-resistant and sociable
  • you can work independently and in a team
  • you have a positive mindset, can easily adapt and are eager to learn
  • a good knowledge of SAP (preferably) and Excel

Job Offer

As a German Speaking Customer Service Representative you will be part of the DACH team within the EMEA office, located in Grimbergen.

You will be surrounded by a great team of passionate colleagues, working in a fast-growing, innovate and inspiring workplace.

For this position, you will receive a nice salary package with fringe benefits.

Entreprise

At the heart of our business are the thousands of people’s lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world.  We’re proud to set the standard in the recruitment profession – our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

As an employer looking to hire, or a candidate looking for an opportunity, Page Personnel offers you a team of specialist consultants who know your sector inside out and can meet your goals within tight timelines.

We specialise in the following disciplines: Accounting & Finance - Banking & Financial Services - Human Resources – Insurance - Procurement & Supply Chain - Sales Administration - Sales & Marketing - Secretarial & Business Support

Together with Michael Page, Page Executive and Page Outsourcing, Page Personnel is part of PageGroup. We’re confident our expertise and time-sensitive solutions will help you meet your recruitment or job search goals. Get in touch to find out more.

Nous trouver
Website
Téléphone
+32 2 290 97 26
Lieu
Marsveldplein (Bastion Tower) 5
Brussels
1050
BE

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