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German Customer Service Representative for DACH

Employeur
Page Personnel Belgium
Lieu
Zaventem, Flemish Brabant
Salaire
€2500 - €3800 per month
Date de clôture
2 nov. 2020

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Fonction
Achat / Vente, Service clientèle
Secteur
Soins de santé / Bien-être
Type de contrat
CDI
Temps de travail
Temps plein
Niveau d'expérience
5 à 10 ans d'expérience

Détails de l'offre

As German Customer Service Representative for DACH you will coordinate among customers, distributors and logistic partners in order to make efficient and timely orders and deliveries, ensuring quality requirements.

Client Details

Our client is a globally active company in Healthcare, with EMEA HQ in Zaventem.

Description

As German Customer Service Representative for DACH, your main responsibilities will be:

  • Handle the order to delivery cycle for your customer base
  • maintain a strong relationship with your customers and distributors
  • support your market with their inquiries (price / product / substitutes), their claims and requests
  • in charge of export documentation, packing lists and other transport documents
  • high problem solving throughout the OTD chain, resolving price issues, payment issues, back orders, delivery issues, stock issues, etc. Strong solution presentation to your customer base.
  • Keep a high level and proactive communication with your customers, keep them informed.
  • very close collaboration with internal departments such as Sales, Finance, Logistics, Warehouse, and external stakeholders

Profile

the ideal German Customer Service Representative for DACH :

  • very strong level of German and English is a must. Good knowledge of Dutch and/or French is a very big asset
  • very good level of SAP and Ms Office is a must
  • a minimum of 5 years of relevant experience in Customer Service, order management or Supply Chain
  • Available in short period of time
  • preferably a master's degree level within Economics or Logistics
  • very strong communication skills
  • proactive and positive mindset
  • a strong drive, energy and enthusiasm in delivering high level of work
  • high self starter and entrepreneurial spirit
  • very high problem solving skills and result oriented approach

Job Offer

you work in an international, fast paced environment and get the opportunity to add high value to the business.In this challenging position, you will receive a lot of trust and responsibilities in your daily work. Supported by a great team of colleagues, you will deliver high level support to the company's customer base and think along on how to improve process efficiency and customer satisfaction.

You will receive a nice salary package with fringe benefits.

Entreprise

At the heart of our business are the thousands of people’s lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world.  We’re proud to set the standard in the recruitment profession – our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

As an employer looking to hire, or a candidate looking for an opportunity, Page Personnel offers you a team of specialist consultants who know your sector inside out and can meet your goals within tight timelines.

We specialise in the following disciplines: Accounting & Finance - Banking & Financial Services - Human Resources – Insurance - Procurement & Supply Chain - Sales Administration - Sales & Marketing - Secretarial & Business Support

Together with Michael Page, Page Executive and Page Outsourcing, Page Personnel is part of PageGroup. We’re confident our expertise and time-sensitive solutions will help you meet your recruitment or job search goals. Get in touch to find out more.

Nous trouver
Website
Téléphone
+32 2 290 97 26
Lieu
Marsveldplein (Bastion Tower) 5
Brussels
1050
BE

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