Offre d'emploi : Service desk officer
You are active in the Service department, responsible for ticket processing and invoice preparation.
You are the point of contact for customers.
Leading company in the field of security for individuals and businesses.
- You will be in charge of responding to the customer inquiries
- Provide support, information (about the price, modification, the product) to the clients
- Organize the technicians planning
- Update the databases
- Encoding orders, follow up shipment and manage the invoices
- Support the financial, sales administrations divisions
- Managing Belgian clients
Minimum of 3 to 5 years experience in a similar position
Bachelor degree or equivalent by experience
EXCELLENT oral and written knowledge of Dutch AND French with a good level of English.
Excellent communication skills and customer oriented
Dynamic and stress resilient
You like challenges and demonstrate flexibility
Hunger of developing you skills
Good skills in MS office
Join a close-knit team
Varied and stimulating job
Competitive salary and benefits