After Sales Manager (M/F)

For our client, a well-established group specialized in the manufacturing of luxury buses and coaches, we are looking for an After Sales Manager (M/F) to support their continous growth in Benelux.

Your responsabilities

• Relations management with the independent workshops in the client aftersales network
• Regular communication and collaboration with the technicians
• Be the problem solver for the customers
• Preparation and management of the aftersales contract offers to the customers
• Calculation of the repairs, warranties and maintenance costs
• Warranty clearance with the headquarters
• Reporting directly to the headquarters

Your profile

• Master in Mechanical/Electrical Engineering
• Minimum 10 years of experience, ideally 3 to 5 years in the industrial vehicle sector
• You master French, Dutch and English. German is a strong advantage
• Available to be on the road all over Benelux at least 3 to 4 days per week to visit workshops and customers
• Knowledge in electrical and mechanical domains
• Ability to lead teams
• Good presentation and strong face to face communication skills
• You master regular office softwares (Word, Excel, etc.) and other ERPs, e.g.: SAP
• You are willing and ready to accept a challeing job