Offre d'emploi : Customer Service Representative - German - Sint-Niklaas

Sint-Niklaas, East Flanders
mardi 12 janvier 2021
Date limite
vendredi 26 février 2021
JN -122020-1561103
Annelies Boons
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
Temps de travail
Temps plein

Are you looking for a challenging Customer Service Position in an international company? Do you have (a first) relevant experience? Are you fluent in Dutch, English and German?

Client Details

Our client, an international and well-know company, is looking for German Speaking Customer Service Representative.

The company is located in Sint-Niklaas and easy accessible by car. The connection with public transport is less evident.

  • Customer Service
  • Order-to-cash
  • International Sales Support
  • Customer Care


  • You are in charge of order processing, invoicing and all related processes in SAP
  • You offer dealer support from A to Z: order monitoring, claims handling, checking leadtimes, making quotations and you are the first contact point for technical questions
  • You are responsible for managing all backorders: follow-up backorderlist from Korea, inserting ETD information in SAP, attending videoconferences with Korea and providing information to dealers
  • Creation of new dealers in SAP
  • You are in charge of the e-invoice process: setting up new dealers and updating the information in SAP
  • You issue monthly dealer reports and are responsible for intercompany orders


  • Bachelor (communication, office management, logistics) or relevant experience in Customer Service
  • Language skills: Dutch (fluent), German (very good) and English (good).
  • Experience in a customer service related function
  • Proficient in ERP systems (experience with SAP is desirable) and MS office
  • Good organizational skills
  • Experience in a technical sector (automotive) is an asset
  • You are customer-oriented and have excellent communication skills
  • You work in an accurate and efficient manner
  • You are a real team player
  • You are not afraid to take initiative

Job Offer

  • Fixed contract after a successful interim-period
  • Salary + fringe benefits
  • international environment
  • Dynamic company
  • Open and transparent