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Customer Service Representative

Employeur
Page Personnel Belgium
Lieu
Brussels
Salaire
Negotiable
Date de clôture
4 mars 2021

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Fonction
IT / Internet, Service clientèle-Helpdesk
Secteur
Télécommunications ICT / Internet
Type de contrat
CDI
Temps de travail
Temps plein
Niveau d'expérience
2 à 5 ans d'expérience

Détails de l'offre

You'll join a dynamic and international team and insure total customer satisfaction. You are the first point of contact for customers regarding sales, customer service, logistics and claims.

Client Details

Our client is a dynamic and international company located in the center of Brussels.

Description

As Customer Service Representative you are responsible for:

  • Supporting the sales teams throughout the entire process.
  • Direct customer contact via phone, mail and face to face when needed. You are the first point of contact for the customer regarding sales, customer service, logistics and claims.
  • Creation and handling of orders from A to Z: confirmation, delivery, tracking and after sales activities whenever needed (billing issues, complains, changes…)
  • Collaboration in sales and marketing projects
  • Analysing claims from customers regarding volume and quality.

Profile

  • You're perfectly bilingual Dutch/French with a good level of English. German is a plus.
  • A first meaningful experience in Customer Service is a plus.
  • You feel at ease with IT tools such as MS Office and CRM/ERP programs (SAP is a plus).
  • You have an affinity with sales
  • You are proactive, dynamic, a good communicator.
  • You can think out of the box and are a problem solver.
  • You can work independently but you are also a good team player.

Job Offer

You'll join an international and dynamic company that provides top of the line training and a competitive salary package.

Entreprise

At the heart of our business are the thousands of people’s lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world.  We’re proud to set the standard in the recruitment profession – our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

As an employer looking to hire, or a candidate looking for an opportunity, Page Personnel offers you a team of specialist consultants who know your sector inside out and can meet your goals within tight timelines.

We specialise in the following disciplines: Accounting & Finance - Banking & Financial Services - Human Resources – Insurance - Procurement & Supply Chain - Sales Administration - Sales & Marketing - Secretarial & Business Support

Together with Michael Page, Page Executive and Page Outsourcing, Page Personnel is part of PageGroup. We’re confident our expertise and time-sensitive solutions will help you meet your recruitment or job search goals. Get in touch to find out more.

Nous trouver
Website
Téléphone
+32 2 290 97 26
Lieu
Marsveldplein (Bastion Tower) 5
Brussels
1050
BE

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