Offre d'emploi : After Sales Engineer Motors & Drives FR/NL or FR/EN

5 jours restants

Région
Brabant wallon
Publication
jeudi 4 février 2021
Date limite
jeudi 4 mars 2021
Réf
JOBM-BE
Contact
Birgul Ablay
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
CDI
Temps de travail
Temps plein

Jobmatch repose sur deux piliers : nos intérimaires et nos clients. Notre approche individuelle, notre engagement et notre souci de la qualité nous permettent d'investir dans une relation professionnelle solide et durable.



Job Description
Your tasks:

  • Communicate with customer(s), internal team and factories with efficiency.
  • Answer general technical requests (emails, phone calls, etc.).
  • Analyze warranty requests and give proper feedback to customers, following the guideline and warranty policy.
  • Organize service cases documentation electronically and in hard copies (if needed).
  • Ability to make use of the available systems to manage after sales, services cases, check specifications, generate documentation and reports.
  • Perform inspections (electrical, mechanical and visual) for after sales and quality cases and report accordingly.
  • Perform field visits (technical problem, warranty request, services in general).
  • Respect the rules and guidelines as established by the company and management.



Job Requirements
Your skills:

  • Graduate Electrical or Electromechanical Engineer
  • French or Dutch native speaker and fluent in English (spoken en written).
  • Good communication skills, organized, promptness, problem solving, assiduity and able to
  • follow strict procedures
  • Experience with electric motors and/or previous experience in after sales is a must.
  • Knowledge on Quality systems and Quality tools (such as FMEA, PARETO and
  • ISHIKAWA)



Salary and Benefits

  • You will be able to build long-term relationships with customers active into the
  • machine-building industry, engineering companies, …
  • You will have autonomy and freedom for initiatives to explore new markets, but also to deal with existing customers and agreements.
  • A full-time permanent contract
  • Your salary will be in line with your skills and experience
  • Additional extra-legal benefits (meal vouchers, group insurance, health insurance and eco vouchers)
  • Bonus benefits

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