Offre d'emploi : Customer Care Representative - FR/EN/NL/SPA
As a Customer Care Representative you are the heart of our organization. Together with your colleagues you are responsible for excellent customer service on a daily basis.
- Located next to Delta
- Start-up mindset company
- Growing and Successful belgian company
- Act as the first point of contact for all customer inquiries from your region and manage
complete order to cash process.
- Provide appropriate solutions to claims in collaboration with other departments.
- Advise and provide information about our products, commercial policies to your
- Act as an Ambassador by promoting the collection and visiting customers.
- Share new ideas to optimize team-work, automation and process improvement
- Prior experience in a similar position preferred (ideally in the textile and fashion
- Excellent in Spanish, Dutch,French with a fluent command of English
- Excellent organisational, interpersonal and communication skills to deal with customers
and other departments.
- Customer-centric mindset
- Stress resistant and flexible, particularly during high season
Personality is key : you are a customer-oriented, cheerful, dynamic, flexible person with a contagious
- You will join a company driven by a strong belief in sustainability and respect for people
& the planet
- A medium-sized company and growing environment where you can learn and develop
new skills and where there is room for initiatives and creativity
- A young international and enthusiastic team, driven by passion for our brand, our
products and community