Offre d'emploi : Customer Care Representative - FR/EN/NL/SPA

Région
Auderghem
Salaire
Negotiable
Publication
mardi 6 avril 2021
Date limite
vendredi 21 mai 2021
Réf
JN -042021-2554258
Contact
Juline Decloitre
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
CDI
Temps de travail
Temps plein

As a Customer Care Representative you are the heart of our organization. Together with your colleagues you are responsible for excellent customer service on a daily basis.

Client Details

  • Located next to Delta
  • Start-up mindset company
  • Growing and Successful belgian company

Description

- Act as the first point of contact for all customer inquiries from your region and manage
complete order to cash process.


- Provide appropriate solutions to claims in collaboration with other departments.


- Advise and provide information about our products, commercial policies to your
customers.


- Act as an Ambassador by promoting the collection and visiting customers.


- Share new ideas to optimize team-work, automation and process improvement

Profile

- Prior experience in a similar position preferred (ideally in the textile and fashion
industry)
- Excellent in Spanish, Dutch,French with a fluent command of English
- Excellent organisational, interpersonal and communication skills to deal with customers
and other departments.
- Customer-centric mindset
- Stress resistant and flexible, particularly during high season

Personality is key : you are a customer-oriented, cheerful, dynamic, flexible person with a contagious
positive attitude

Job Offer

- You will join a company driven by a strong belief in sustainability and respect for people
& the planet
- A medium-sized company and growing environment where you can learn and develop
new skills and where there is room for initiatives and creativity
- A young international and enthusiastic team, driven by passion for our brand, our
products and community