Customer Care Team Leader
- Employeur
- Page Personnel Belgium
- Lieu
- Auderghem
- Salaire
- Negotiable
- Date de clôture
- 17 juin 2021
Afficher plus
- Fonction
- Achat / Vente, Service clientèle
- Secteur
- Autre
- Type de contrat
- CDI
- Temps de travail
- Temps plein
- Niveau d'expérience
- 5 à 10 ans d'expérience
Détails de l'offre
As a Telesales Manager, you will be responsible for setting sales targets, training Telesales staff, implementing sales strategies, monitoring the performance , and handling escalated customer complaints.
Client Details
- Located in Auderghem
- Business Services Company
- Growing and stable company
Description
Telesales Manager Responsibilities:
- Meeting with sales managers to discuss Telesales strategies.
- Training junior Telesales staff.
- Writing sales scripts and customer answer sheets.
- Implementing sales strategies.
- Managing the Telesales team and assisting junior staff.
- Monitoring the performance of the sales team.
- Setting weekly and monthly sales targets.
- Maintaining customer relationships.
- Handling escalated customer complaints.
- Compiling and presenting sales reports.
Profile
Telesales Manager Requirements:
- Bachelor's degree in Marketing, Human Services or similar field.
- Previous experience working as a Telesales Manager.
- Experience in Telesales preferred.
- Strong managerial and sales skills.
- Ability to multitask.
- Good verbal and written communication skills.
- Ability to work well under pressure.
- Ability to write and present reports.
- Strong organizational skills.
Job Offer
- Long term position
- Great salary package
Entreprise
At the heart of our business are the thousands of people’s lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We’re proud to set the standard in the recruitment profession – our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.
As an employer looking to hire, or a candidate looking for an opportunity, Page Personnel offers you a team of specialist consultants who know your sector inside out and can meet your goals within tight timelines.
We specialise in the following disciplines: Accounting & Finance - Banking & Financial Services - Human Resources – Insurance - Procurement & Supply Chain - Sales Administration - Sales & Marketing - Secretarial & Business Support
Together with Michael Page, Page Executive and Page Outsourcing, Page Personnel is part of PageGroup. We’re confident our expertise and time-sensitive solutions will help you meet your recruitment or job search goals. Get in touch to find out more.
- Website
- http://www.pagepersonnel.be/index.html
- Téléphone
- +32 2 290 97 26
- Lieu
-
Marsveldplein (Bastion Tower) 5
Brussels
1050
BE
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