Offre d'emploi : Telesales Manager

mercredi 19 mai 2021
Date limite
samedi 3 juillet 2021
JN -052021-2577599
Juline Decloitre
FMCG, Non-Food
Niveau d'expérience
5 à 10 ans d'expérience
Type de contrat
Temps de travail
Temps plein

Manage and grow a team of telesales.
Establish the strategy of the department

Client Details

  • Business service company
  • Located in Auderghem
  • Leader of the market
  • Great company culture



  • Manage telesales team (planning, coaching, process…) - 6/7 pers.
  • Monitor opportunities flow
  • Apply sales pitch to secure conversion rate
  • Keep & secure quantities of sales activities (# of calls)
  • Support team taking care of overflow
  • Develop "Outbound" calls (especially when opportunities # is not enough)
  • Support Brussels & Antwerp offices (telesales resources distributed between the 2 sites)
  • Ensure the implementation and development of the sales efficiency
  • Drive and improve the productivity, adequate sales efficiency and consolidate business vision
  • Develop the team members with the right level of knowledge and required skills to create a strong salesforce with the right commercial mindset & customer centric approach
  • Ensure a good collaboration with the different stakeholders
  • Drive as a leader and focus on the sales results by focusing on quantitative and qualitative targets
  • Build and lead the action plan, draw the Business Review, Report to the management



    Academic Bachelor
  • Proven experience as an Inside Sales team Leader
  • Expertise in lead generations processes, in cross an up selling.
  • Proven experience in action plan's building and driving.
  • Proven experience in Business Review
  • Excellent sales & people management skills
  • Good communication and negotiation skills
  • Bilingual (Dutch/French, English is an asset)
  • Strong coaching, analytical and problem solving skills
  • Adaptability
  • Result oriented
  • Dynamic, enthusiastic, punctual, communicative, empathic …
  • Flexible

Job Offer

  • Great company culture
  • Located in Auderghem
  • Growing company leader on the market
  • Extensive salary package

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