Offre d'emploi : Short Term Operations Planner

mercredi 2 juin 2021
Date limite
jeudi 17 juin 2021
JN -062021-2917204
Anthony Stern
Niveau d'expérience
0 à 2 ans d'expérience
Type de contrat
Temps de travail
Temps plein

It is responsible to manage demand and supply operations in order to optimize customer case fill performance and inform stakeholders about any stock risks and opportunities.

Client Details

Our client is a leader in the FMCG sector.


Managing Service Levels / Stock Allocation:

* Secure daily process of customer orders from order to delivery at customers' distribution centers, respecting customer delivery SLAs (e.g. today-for-today, 24-hours and 48-hours delivery on a 7 days per week operation)
* Take proper action on demand and supply alerts coming from the Proactive Stock Management Tool (PSMT) and APO
* Make optimal trade-offs in stock allocation across all customers from a total business perspective
* Update order management database (OMDB) in case of demand variations which lead to low cover or out of stocks
* Mitigate and support in supply when demand variations lead to stock availability issues
* Mitigate supply and demand risks in case of quality issues and stay in contact with the QA manager
* Analyze KPI reports regarding customer service levels and take corrective actions when needed to ensure improvement


* Excellent communication skills
* Knowledge of SC and Customer Service processes
* Knowledge of ERP Systems (preferably SAP/APO)
* Knowledge of MS Office
* Time management and priority setting skills

* Internal/External customer orientation
* Analytic ability
* Team commitment
* Entrepreneurial and growth mindset
* Influencing others

Experience / Qualifications:
* Bachelor's or preferred Master's degree
* Background in Supply Chain or Customer Service
* At least 2 years of relevant work experience
* Affinity with FMCG market
* Experience in Planning or Stock Management
* Experience in/proven track record in stakeholder management

Job Offer

Top mission where you will learn a lot about supply chain

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